Shipping policy

Last updated: October 9, 2026

Thank you for shopping with Beach, Cats & Wine. This Shipping Policy explains how and when your order is made, packed and shipped.

Made to Order

Our laser engraved and UV printed products, including slate and cork coasters, ornaments, cutting boards and wall art, are made to order in our Hilton Head Island, SC shop. We stock the blanks and engrave or print your design after you place your order. Most of these orders ship within 1 to 3 business days after payment is confirmed.

Some items, including apparel and select drinkware and candles, are produced and shipped by our fulfillment partners. These items can take longer to ship and may arrive in a separate package from the rest of your order.

Business days are Monday through Friday and do not include weekends or holidays. Processing can take longer during holidays, sales and other busy periods.

Shipping Rates

We offer free standard shipping on US orders of $50 or more. Orders under $50 are charged a flat standard shipping rate, shown at checkout before you pay. Because some items ship from our fulfillment partners rather than our own shop, an order that combines items from more than one location may show a combined shipping charge.

We also ship to select countries outside the US. International rates are calculated at checkout. Any customs duties, taxes or import fees charged by the destination country are the responsibility of the recipient.

Packaging

Coasters and ornaments ship in a protective sleeve. Cutting boards and wall art ship in a plain box. We do not offer gift wrapping or retail gift boxes at this time.

Pre-Orders

If you purchase a pre-order item, its expected shipping timeframe is listed in the product description. Orders that contain a pre-order item may ship according to the timeline for that item, so please review the product description before you order.

Shipping Confirmation and Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when available. Please allow some time for tracking details to update after the package enters the carrier's system.

Shipping Delays

Once an order has shipped, delivery time depends on the carrier and destination. Beach, Cats & Wine is not responsible for delays caused by carriers, weather, holidays, customs, incorrect shipping information or other circumstances beyond our control.

If your package appears delayed, please check the tracking information first and contact the carrier for the latest update.

Incorrect or Incomplete Shipping Information

You are responsible for providing an accurate and complete shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to send it again.

Please contact us as soon as possible if you need to correct your shipping information. Because most items are made to order, we cannot guarantee changes once an order is in production or has shipped.

Lost, Damaged or Missing Packages

If your package is marked as delivered but you cannot find it, please check with household members, neighbors and your local post office or delivery location. You may also contact the carrier directly.

If your order arrives damaged, please email us at info@beachcatsandwine.com with your order number and photos of the damage so we can make it right. See our Refund Policy for details.

Questions

If you have questions about your order or this Shipping Policy, email us at info@beachcatsandwine.com.