Shipping policy

Last updated: September 1, 2026

Thank you for shopping with Beach, Cats and Wine! This Shipping Policy explains how and when your order will be processed and shipped.

Order Processing

Most orders are processed and shipped within 1–5 business days after payment is confirmed.

Business days are Monday through Friday and do not include weekends or holidays. Processing times may occasionally take longer during sales, holidays, or periods of high order volume.

Pre-Orders

If you purchase a pre-order item, its expected shipping timeframe will be provided in the product description.

Orders containing pre-order items may ship according to the timeline stated for the pre-order product. Please review the product description carefully before placing your order.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow some time for tracking details to update after the package enters the carrier’s system.

Shipping Delays

After your order has been shipped, delivery times depend on the shipping carrier and destination. Beach, Cats and Wine is not responsible for delays caused by carriers, weather, holidays, customs, incorrect shipping information, or other circumstances beyond our control.

If your package appears delayed, please first check the tracking information and contact the shipping carrier for the most current update.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Please contact us as soon as possible if you need to correct your shipping information. We cannot guarantee that changes can be made after an order has been processed or shipped.

Lost, Damaged, or Missing Packages

If your package is marked as delivered but you cannot locate it, please check with household members, neighbors, and your local delivery location. You may also contact the shipping carrier directly.

If your package arrives damaged, please contact us promptly with your order details and photos of the damage so we can review the issue and determine the appropriate next steps.

Questions

If you have questions about your order or this Shipping Policy, please contact Beach, Cats and Wine through the contact information provided on our website.